WhatsApp on your landline: how it works
16 July 2026
With the Outsource Digital PBX phone system, your existing landline number also becomes a WhatsApp number. A customer sends a WhatsApp to the landline; the system answers, greets them and sends the chat to the right department, even after hours. Calls and WhatsApps are managed in one place by your team.
What's said in this video
Hi, I'm from Outsource Digital. Thanks for getting in touch. Let me quickly show you how this works. We're the first company in South Africa to bring WhatsApp to your landline. With our new PBX phone system, your existing landline number becomes a WhatsApp number, too. The same number your customers already know. Here's what happens. A customer sends a WhatsApp to your landline. Your PBX answers it instantly, greets them, and sends the chat to the right department. Sales to sales, accounts to accounts, even after hours. It's all managed through your new PBX system. Your calls and your WhatsApps in one place, handled by your team. Your landline just became your hardest worker. We'll take you through the rest when we speak.
